Website Privacy Policy
We at Exteriors Renovation (the "Company") are committed to maintaining the privacy and security of the Personal Information of all our employees, customers as well as visitors to our Company websites. As a part of that commitment, the Company has implemented this Privacy Policy to apply to our Company website owned and operated by the Company, so that you know what information about you we collect, why we collect it, how we use that information, the choices we offer, including how to access and update information. Your privacy matters to us, so please do take the time to get to know our practices - and if you have any questions, contact us.
Information We Collect
The Company collects personal information about you when you voluntarily provide it or through the use of Cookies. Personal information may include, but is not limited to, any information that is about you or could be used to identify you, such as your name, email address, mailing address, telephone number, and any optional personal information that you supply to us through the website.
Purposes for Collecting Your Personal Information
We collect your personal information to provide better services to all of our website users - from providing, maintaining, protecting and improving our website, to providing you with information you have requested, service and product information.
Consent
Whenever you voluntarily provide information through your access to or use of this website, or by contacting the Company through other means, you consent to the collection, use and disclosure of that information in accordance with the provisions of this Privacy Policy.
How We Collect Your Personal Information
When you visit this website and submit a completed form such as a Quote Form, you will be asked to provide personal information (such as name, email address, telephone number, mailing address and details about your home and renovation project) for the purpose of administering your request and contacting you.
Changes
The Company reserves the right to change this Privacy Policy at any time without notice. Your use of or access to the website indicates your acknowledgement of this Privacy Policy and consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. The Privacy Policy posted at any time shall be deemed to be the Privacy Policy then in effect. This Privacy Policy was last updated in May 2024.
Cookies
Cookies are small data files that are sent to your browser and stored on your computer's hard-drive when you visit certain web sites, thereby "tracking" your use of the website. Our cookies do not contain any personally identifying information other than your IP address and server location. We use cookies to analyze web traffic and allow you to access certain areas of our website and to give you maps and locations of contractors if you request. Most browsers automatically accept cookies, but you can set your browser to refuse cookies or to alert you when cookies are being sent.
Use of Information
The Company may also use your personal information to create aggregated information that does not allow you to be personally identified or contacted. Rather than showing individual activity, aggregated information shows user behaviour as a whole (for example, information might be compiled in order to calculate the number of customers living in certain geographic areas). Aggregated information is used to evaluate the use of our website for development of the website, new products and services and marketing initiatives. The Company may disclose aggregated information to its affiliates and to agents appointed by it for purposes of administration or operation of the website.
When We Disclose Your Personal Information
Except as provided in this Privacy Policy, the Company does not disclose, give, rent or sell your personal information collected through the website to any third party.
The Company reserves the right to co-operate fully with local, provincial and federal officials in any investigation relating to any personal information (including private electronic communications transmitted on the Company website) or any purported unlawful activities.
How We Protect Your Personal Information
The Company makes all commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. Personal information is collected and stored in a secure manner as required by the Company.
Retention and Destruction of Personal Information
Documents regarding your personal information will be retained only for the period required by law or as operationally necessary and then destroyed/erased in a confidential manner.
Links to Third Party Website
The website may offer links to other websites. You should be aware that operators of linked websites might also collect your personal information (including information generated through the use of cookies) when you link to their websites. The Company is not responsible for how such third parties collect, use or disclose your personal information, so it is important to familiarize yourself with their privacy policies before providing them with your personal information.